Junior Assistant
| Posted date | 26th December, 2021 | Last date to apply | 9th January, 2022 |
| Country | Pakistan | Locations | Islamabad or Anywhere in Pakistan |
| Category | Computer and Information Technology | ||
| Salary | Rs.69,387/- Including all Perks & Privileges | ||
| Positions | 2 | ||
| Experience | 3 years | ||
Eligible Qualification & Experience: 14 years of education in Computer Sciences or related disciplines from a recognized institution.
Required Experience: Three (03) years post qualification experience in the relevant field.
Candidate should possess following experience & skills:
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track computer system issues through to resolution, within agreed time limits
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate tech solutions
- Must possess excellent communication skills.
Age Requirement: 30 years (Maximum)
Gross Monthly Salary: Rs.69,387/- Including all Perks & Privileges
Staff Grade: SG-2
Positions: 02 on Merit
